Student Socratic Metric (SSM) Tool Tech Support (All Users)

For the Student Socratic Metric (SSM) Tool tech support please view the information below:

SSM Tech Support (all users):

  • SSM Support Email - ssm-support@mitras.ai.
  • Also Text and Email Dr. Barry Sandrew - 760-497-1922 -| barrysandrew@westcliff.edu.
  • Always include your name and Westcliff email address and state the problem you are having giving as much detail as possible and include a screen capture if relevant.

Courses with the SSM tool also have a Student Guide with additional information. 

If you have any further questions or still need assistance, please click on the topic button to submit a ticket.